At the Official FIA Formula E Store, operated by V12 RS Retail Solutions, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide to Us:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment providers)
• Account login credentials (if applicable)

1.2 Information We Collect Automatically:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs and search queries
• Pages visited and time spent on the website
• Cookies and similar technologies (see our Cookie Policy for more details)

1.3 Information from Third Parties:

• Social media platforms (if you choose to interact with us via social media)
• Payment processors (to confirm transactions)

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process and Fulfill Orders: Including payment processing, shipping, and order confirmation.
• To Communicate with You: Responding to inquiries, providing updates, and delivering promotional content (if consented).
• To Improve Our Website: Monitoring usage trends and optimizing your browsing experience.
• To Comply with Legal Obligations: Retaining records for tax and regulatory purposes.
• To Prevent Fraud: Ensuring the security of transactions and preventing unauthorized access to your data.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

3.1 Service Providers:

We may share your data with trusted third-party service providers to perform functions such as payment processing, order fulfillment, and website hosting.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers:

In the event of a merger, sale, or acquisition, your personal information may be transferred to the new entity.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. After this period, your data will be securely deleted or anonymized.

5. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal and contractual obligations.
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: Object to certain data processing activities, such as direct marketing.

To exercise these rights, please contact us at [Your Email Address].

6. Security Measures

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure server protocols. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. International Data Transfers

As a global store, your data may be transferred to and processed in countries outside your own. We ensure these transfers comply with applicable data protection laws and implement safeguards such as standard contractual clauses.

8. Children’s Privacy

The website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a minor, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your data.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please check this page periodically for updates.